Ecommerce Monetization Specialist II

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Candidates must be willing to participate in at least one in-person interview.

This role addresses the challenge of maximizing customer lifetime value within a complex digital ecosystem by transforming the My Account experience into a primary revenue driver. The specialist solves the problem of static customer journeys by implementing data-driven, personalized monetization strategies that bridge the gap between technical operations and strategic business goals. By orchestrating cross-functional efforts across product and design teams, this individual ensures that every digital interaction actively contributes to increased ARPU and device upgrade rates.

What Success Looks Like

• Actionable monetization initiatives that directly increase digital sales and maximize ARPU across app and web platforms

• Targeted customer segments that deliver personalized, high-conversion offers to logged-in users

• Optimized user experiences achieved through seamless partnership with Ecommerce Operations and AEM authors to translate metrics into content enhancements

• Data-driven recommendations for sustainable growth derived from rigorous tracking of monetization KPIs and performance analytics

• Improved feature adoption and customer loyalty resulting from strategic enhancements to the My Account customer journey

• Advanced AI application to automate segment identification and predict customer response patterns for promotional campaigns

Core Skills and Competencies

• Critical experience leading growth initiatives within digital sales, e-commerce operations, or CRM environments

• Proficiency in data interpretation and business intelligence using tools such as Adobe Analytics, Tableau, and Google applications

• Collaborative expertise to advocate for monetization needs and influence outcomes across Product, Design, and Pricing teams

• AI Literacy and the ability to leverage generative AI tools to streamline content ideation and strategic planning

• Results-oriented adaptability to thrive and maintain momentum within a fast-paced, evolving digital landscape

• Professional communication skills required to present complex monetization tactics to diverse cross-functional stakeholders

Additional Qualifications

• Master of Business Administration (MBA)

• Previous experience or deep familiarity with the Telecommunications or Wireless industry

Minimum Requirements

• Minimum Education: Bachelor’s Degree in Business Administration, Marketing, or a related field

• Minimum Experience: 3 years of experience in digital sales, e-commerce operations, or CRM

• Required Technical Skills:

  • Adobe Experience Manager (AEM)

  • Adobe Target

  • Adobe Analytics or Google Analytics

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)