Staff Technical Program Manager

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Candidates must be willing to participate in at least one in-person interview.

The Staff Program Manager for Infrastructure and Operations leads the strategic execution of high-priority IT projects to ensure operational consistency and organizational growth. This role solves complex coordination challenges between technical teams and business stakeholders, ensuring that infrastructure commitments align with overarching company goals. By driving governance and roadmap clarity, the position secures the stability and scalability of the enterprise technology stack.

What Success Looks Like (Objectives)

• Drive the overall planning and execution of global Infrastructure and Operations programs to meet organizational uptime and performance OKRs

• Establish robust program governance frameworks and roadmaps that provide executive-level visibility into IT health and strategic initiatives

• Negotiate program scope and resource allocation across diverse IT and business teams to ensure consistent delivery of high-impact deliverables

• Manage program risk and RAID logs proactively, leveraging AI-powered analytics to enhance predictive risk modeling and automate executive reporting

• Implement program changes and interventions effectively to ensure outputs remain aligned with shifting business requirements

• Deliver post-deployment assessments that measure program efficacy against original business cases to drive continuous operational improvement

Core Skills and Competencies (What you’ll bring)

• Mastery in translating strategic business opportunities into actionable technical requirements for infrastructure, software, and test teams

• Deep expertise in managing complex vendor relationships, including the negotiation of SOWs, RFPs, and high-value contracts

• Proficiency in applying Agile and SDLC methodologies within a technical infrastructure and security program management capacity

• AI literacy to effectively integrate machine learning insights into infrastructure monitoring and operational workflow automation

• Extensive experience leading cross-functional teams through large-scale change management and strategic planning initiatives

• Advanced facilitation skills necessary to gain consensus among senior executives and diverse technical stakeholders in a lead capacity

Additional Qualifications

• Technical knowledge of UNIX/SQL servers, NAS/SAN storage, and data networking

• Experience managing AWS or other Cloud Services within an enterprise environment

• Familiarity with Microsoft Active Directory and Exchange email systems

• PMP certification or an advanced degree in a related technical field

Minimum Requirements

• Minimum Education: Bachelor’s Degree in Computer Science, Information Systems Management, Engineering, or a related degree

• Minimum Experience: 10 years of experience in IT with at least 7 years specifically in Program Management (Infrastructure, Operations, or Security)

• Required Technical Skills:

  • Mastery of program management tools including MS Project, Visio, and GSuite

  • Direct experience in technical hardware program management and vendor management

  • Proven track record of managing enterprise-level security and monitoring systems

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)