Communicators and Problem-Solvers
Our Customer Experience Representatives are the voice of our company to many of our customers. Our representatives engage with a diverse customer base to provide solutions and build excitement for our brands. That’s why for the sixth year in a row, DISH has been named #1 in Customer Satisfaction by J.D. Power.
Looking to adventure into the desert? We'll meet you there with a refreshing opportunity. Embark on a rewarding journey at our Chandler Office as a Wireless Customer Experience Representative. We're in search of individuals who take pride in assisting customers and constantly strive for improvement. As a valued member of our Wireless Care Team, you'll not only resolve customer issues – you'll also proactively prevent future problems, all while generating excitement for our wireless offerings. Join our team, dedicated to being the industry’s leading customer support advocates.
Interested in experiencing the exciting culture at the intersection of two diverse countries? Join DISH where we share a border with curiosity and pride. Embark on a rewarding journey at our East El Paso Office as a Wireless Customer Experience Representative. We're in search of individuals who take pride in assisting customers and constantly strive for improvement. As a valued member of our Wireless Care Team, you'll not only resolve customer issues – you'll also proactively prevent future problems, all while generating excitement for our wireless offerings. Join our team, dedicated to being the industry’s leading customer support advocates.
Hoping for a peaceful escape from the hustle and bustle of the city? We've got you covered with the natural beauty of winning resulting from our rugged determination. Embark on a rewarding journey at our Bluefield Office as a Wireless Customer Experience Representative. We're in search of individuals who take pride in assisting customers and constantly strive for improvement. As a valued member of our Wireless Care Team, you'll not only resolve customer issues – you'll also proactively prevent future problems, all while generating excitement for our wireless offerings. Join our team, dedicated to being the industry’s leading customer support advocates.
Ready to dive into a historic cultural scene surrounded by outdoor adventures? Join us here where vibrant opportunities await! Embark on a rewarding journey at our Tulsa Office as a Wireless Customer Experience Representative. We're in search of individuals who take pride in assisting customers and constantly strive for improvement. As a valued member of our Wireless Care Team, you'll not only resolve customer issues – you'll also proactively prevent future problems, all while generating excitement for our wireless offerings. Join our team, dedicated to being the industry’s leading customer support advocates.
Be part of a team delivering a best-in-class customer experience. Our DISH Customer Experience Representatives play a crucial role in simplifying our customers’ lives and enhancing their TV experience. We are looking for problem solvers, who can resolve customer issues from billing to technical troubleshooting, all from the comfort of home. Check out the technical and work space requirements for work at home positions below.
Computer and Accessories
Our customer service representatives provide a behind the scenes look at their experience, the culture at EchoStar and their tips for those looking to join the team. From day one, we invest in our team, offering opportunities for upward mobility. We actively encourage your personal and professional growth by providing all the tools you need to move your career forward.
Paid Training
Employee Stock Purchase Plan
Discounted DISH TV, Sling TV and Boost Mobile Plans
401(k) with Company-Matched Funds
Continued Training
Tuition Reimbursement
Paid Time Off
Medical, Dental and Vision Insurance
Bonus Potential
Escalated Billing
Hear a Customer Experience Representative navigate the needs of an escalated customer and successfully address their needs to resolve their issue.
Technical Support
Listen to a Customer Experience Representative diagnose a customer’s technical problem and share information to prevent the same problem from happening.
Right-Size Approach
Experience how we stay tuned into our customers by understanding how to improve the TV experience and promote the best options for their needs.
